I left my vehicle at Murray's yesterday and so far this has been my experience. 
1) This shop responded to my call. As a matter of fact, they were the only one that actually did respond on a busy Monday after mini holiday's from Thanksgiving. 
2) Joel over the phone was very assertive, polite and professional over the phone. 
3) I met Kieran, the owner and aside from being nice he seemed very Pro Active. 
4) I read their reviews and I found a constant repitition. They mentioned two distinct phrases: A) they know what they are doing b) they are upfront about their charges. So transparency and knowhow is exactly what I'm looking for and this is repeated several times throughout their reviews. Thank you for taking my vehicle. - Fernando B. (5 star review on Yelp)

Kieran knows what he's doing. I brought my 7.3l '01 F-350 in for brake and front end work. Both estimates were spot on and work was completed when promised. - Orlene G. (5 star review on Facebook)

Kieran is the best. It's the only place I trust for my car repairs. - Sharon S. (5 star review on Facebook)

Murray's Auto is the only place to take your cars for repair and professional upkeep. Kerian and Jo really are a class act. I have been going to them over 15 years. - Gay O. (5 star review on Facebook)

Well knowledgeable and professional! The shop is clean and organized. Friendly and seemed to really care! I will used them in the future for certain. - Raymond F. (5 star review on Google)

I have taken my Highlander to Murray's since I bought it in 2005. Very pleased with the thorough, competent maintenance and repair. On the rare occasions that I have tried a different shop, I have been disappointed in the personal interactions and/or quality of the work. Never so at Murray's. I give this shop my highest recommendation. - Lisa F. (5 star review on Google)

There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV, or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop, you can get fast service and work with highly trained technicians!  We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!

It is a law that independent automotive repair shops can maintain and service your warranty. All consumers are protected by the Magnuson-Moss Warranty Act, which is enforced by the Federal Trade Commission (FTC). It prohibits a manufacturer from voiding the new vehicle's warranty or a vehicle's extended warranty because service was performed by a Non-Dealer/Independent Repair shop.

Per the FTC, “It's illegal for a dealer to deny your warranty coverage simply because you had warranty work or routine maintenance or repairs performed by our automotive shop. Routine maintenance can include anything from oil changes, tire rotations and belt replacement, to fluid checks, flushes, new brake pads, and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for a company to void your warranty or deny coverage under the warranty for the simple cause that you used an aftermarket or recycled part.”

One of the major perks of bringing your vehicle to an independent repair shop is the ability to make your money go further. Many times, warranties will have a limit or a deductible. Our goal is to make your warranty work for you.

Lastly, If you are on the fence about whether or not to purchase an AFTERMARKET or EXTENDED warranty. We suggest opening a savings account for your car and putting back money for possible breakdowns. While warranties are great the limitations can sometimes outweigh the benefits.

Whichever option you may choose we will be there for you every step of the way! We look forward to taking care of your new or under extended/aftermarket warranty, car, truck, SUV, or Jeep right here. Give us a call today!

TRUE OR FALSE? Until your vehicle is out-of-warranty, it must be serviced by the new car dealer or the factory warranty will be void?
FALSE?    Our ASE Certified technicians at Murray's Truck & Auto Repair CAN SERVICE your vehicle if it is under warranty with the same tools typically faster and at a better price point plus we are cross-trained in multiple lines of vehicles vs. just the brand at the dealership you bought your car or truck giving you more options!  

It’s the law that independent repair shops can provide the services to maintain your new car warranty. Consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was done by a non-dealer.

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