I left my vehicle at Murray's yesterday and so far this has been my experience. 
1) This shop responded to my call. As a matter of fact, they were the only one that actually did respond on a busy Monday after mini holiday's from Thanksgiving. 
2) Joel over the phone was very assertive, polite and professional over the phone. 
3) I met Kieran, the owner and aside from being nice he seemed very Pro Active. 
4) I read their reviews and I found a constant repitition. They mentioned two distinct phrases: A) they know what they are doing b) they are upfront about their charges. So transparency and knowhow is exactly what I'm looking for and this is repeated several times throughout their reviews. Thank you for taking my vehicle. - Fernando B. (5 star review on Yelp)

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